Delivery of Gift Certificates and Services:
- Gift Certificates – upon completing an online purchase of a Gift Certificate (GC) purchaser immediately receives an email copy of a gift certificate that contains a unique code for redemption. Gift certificate redemptions can be used online or in person at our location
- Online Bookings – when an online booking is completed and paid for, purchaser to receive instant notification of their bookings with all relevant details: time, date, location, map, directions, parking info, link to website and related. They also receive a reminder text/email the day before their booking with time and date
- Walk In Customers – if your just in the neighbourhood, come by and we will see if we can accommodate your group.
- Download Waiver – click here to download waiver.
Cancellation of Adventure:
If you cancel your Adventure by email or phone more than 24hrs from the scheduled start time of your booking you will receive a full refund. Otherwise there are no refunds.